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The new ERP system have a lot of reports – that will suit our management needs, or? 10 February 2009

Posted by Ola Wallinder in Stories from the field.
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Have you heard that before ? Luckily we hear those comments more seldom nowadays, even though the line of reasoning is still very common.

The very problem with this is that the ERP-system is optimized for operational processes and functions, not for managing the business. This means that key management needs of measures and dimensions often are missing in the end – implying millions to be invested and changed after the ERP-implementation.

For example, why can´t we find a report for delivery precision per product for our new delivery channel to customer X ? Because the delivery precision report can´t cope with both order objects and inventory objects. Or because we cant´t grasp the critical event of replenishment orderdate since there is no order in the ERP-system.

So, how can companies avoid the fallace and include the BI/management perspective already in the very prestudy of the ERP-project ?

Why isn´t “Business Management” on Wikipedia ? 28 January 2009

Posted by Ola Wallinder in Business Improvements.
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Business Management is central to consider when applying business intelligence. However, it seems to be missing on Wikipedia – although Wiki includes approx.  60 categories of management. Why is that ?

We should though remember that is an overall term including areas such as HR, R&D, operations, strategy, marketing, financial and IT – which might explain why it is not a specific category by itself. Several universities have also used the term for overall branding of educations, including a lot of various management areas.

It might however, be interesting to use the term for a more specific purpose, i.e. governance and performance of continuous business improvement. This would include areas such as strategy follow-up, planning, project portfolio management, operational management etc. How about that ?

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